Refund policy
Returns & Exchanges – NALU BRANDS
We want you to love your NALU gear. If something isn't right, we'll make it right.
30-Day Returns: You have 30 days from delivery to return unworn, unwashed items with tags attached for a full refund.
Exchanges: Need a different size? Email us and we'll swap it if we have it.
Damaged or Wrong Item: Email us within 14 days at nalubrands@gmail.com with your order number and a photo. We'll replace it or refund it free.
How to Start a Return:
1. Email nalubrands@gmail.com with your order #
2. We'll send you return instructions / label
3. Once we receive it, refunds go back to your original payment in 3-5 business days
Sale items and custom items are final sale.
Questions? Email nalubrands@gmail.com
Mahalo – NALU